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Ordering Information
Order Online:
To place an order, simply find the product you would like either by using the department tabs or the search feature on top of every page. When you find the product you would like, simply check off the "add" box next to the size or type of the product you would like and click "add to cart". The next screen will allow you to update quantities or remove an item from your cart. To continue either repeat the above steps to find another product, or click "proceed to checkout". If you have an account, enter the login information to checkout, otherwise complete your shipping and billing information, then payment information and click "Place Order" to complete your order. We recommend printing your confirmation page for your records. We appreciate your business and hope you enjoy our service.
Information for persons residing outside the USA.
Transfer of Personal Information outside the EEA. We process Personal Information in the United States of America and in other countries. In some cases, we process Personal Information on a server outside your own country. We use the highest encryption standards and best practices to protect your Personal Information. When you place an order with FragranceX.com, you consent to us transferring and hosting/storing your Personal information outside the EEA.
Ordering Information Center
All orders can be returned up to 30 days after the ship date for a full refund minus shipping and gift wrap charges. If you would like to return a product from your order simply send the product back to the address below in its original packaging. You can expect a refund within one billing cycle of us receiving your returned product. Within the US we can provide a return label. There will be an additional $ 6.95 USD deduction from the refund, for label usage.
Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error.
Also, we understand customers must open items before determining if they like it. As long as the item is not used in excess, you will get a full refund for it. If not, you will be subject to a partial refund.
Returns Should be sent to:
DealKlub Returns
Order # (Include your order number)
2222 Foothill Blvd Suite E527
La Canada, CA 91011
Sales Tax Information
State laws require that we collect applicable sales tax on orders shipped to addresses in the states of Arkansas, California, Colorado, Connecticut, Florida, Georgia, Iowa, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Michigan, Minnesota, North Carolina, Nebraska, New Jersey, Nevada, New York, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Utah, Virginia, Washington, Wisconsin, Texas and Alabama. All orders outside of these states will not be charged.
Payment Options
We accept Visa, Mastercard, Discover, American Express, JCB, Paypal, Afterpay and Apple Pay.
Sorry, we cannot split payments onto separate cards or pay methods. Please note all charges and refunds are posted in US Dollars.
Damage Claims
In the unlikely event that your order or part of your order arrives damaged, please email us immediately so we can notify the carrier and file a damage claim. Please keep all packaging materials for five business days after notifying us and a replacement will be sent to you.
Cancellations
In order to provide our customers with the best shopping experience, our systems are automated and therefore orders cannot be cancelled after they are placed. If a cancel option appears next to your order in your order history section then you may cancel your order.
Earn Rewards
Save even more while doing what you already do, buy products at DealKlub.com. We have set up a rewards program to allow you to earn extra discounts and show our appreciation for your loyalty. Earn one point for every dollar you spend. Earn 100 points and receive 2% off future orders, 500 points and earn 5% off future orders, 1000 points and earn 10% off future orders.
Security and Privacy
Security and Privacy Guaranteed 100%
We are committed to your privacy and security. When you shop at DealKlub.com your security and privacy is 100% guaranteed. Your personal information is used to process your order, and DealKlub.com will not share or exchange online information that you provide us with a third party unless you provide prior consent.
All transactions are 100% safe and secure. Order details are encrypted with Secure Socket Layer (SSL) by Verisign, the industry standard. To verify our security with Verisign, simply click the logo to the right.
If you have any questions regarding our privacy policy and practices, or would like to do delete any data associated to you, please contact us.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting this link.
Information for persons residing outside the USA.
Transfer of Personal Information outside the EEA. We process Personal Information in the United States of America and in other countries. In some cases, we process Personal Information on a server outside your own country. We use the highest encryption standards and best practices to protect your Personal Information. When you place an order with DealKlub.com, you consent to us transferring and hosting/storing your Personal information outside the EEA.
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